Mclaughlin and Kaluzny's continuous quality improvement in health care

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Through a unique interdisciplinary perspective on quality management in health care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations, including primary care clinics, hospital laboratories, public health departments, and academic health centers. New to the Fourth Edition: - All chapters have been updated to reflect recent trends in healthcare including the more global focus of CQI. - New introductory chapters summarize the evolution of CQI and discuss the factors influencing the application and diffusion of CQI. - Several new chapters cover

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Availability

Detail Information

Series Title

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Call Number

362.1068 SOL

Publisher

SPH library : ^a^bJones & Bartlett^c2013., 2013

Collation

xxiv, 619 p. ; 23 cm. (pbk.)

Language

English

ISBN/ISSN

9780763781545

Classification

NONE

Content Type

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Media Type

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Carrier Type

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Edition

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Subject(s)

Medical care, dQuality control, Total quality mena

Specific Detail Info

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Statement of Responsibility

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